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My experiences with AI chatbots are that they respond quickly, instead of waiting between the time of 9 and 5 and being put on hold for hours. They don't solve
by paulddraper 1y ago
My experiences with AI chatbots are that they respond quickly, instead of waiting between the time of 9 and 5 and being put on hold for hours.
They don't solve every issue every time, but enough.
- thesumofall 1y agoAgree. If one is on the happy path, it’s perfect. Otherwise, the better companies have a smooth handover to a human who then already had an AI check all the basic questions (who are you? What do you want? Have you tried switching it off and on again?)