It's understandable, but it doesn't excuse how poorly everything actually works and how confusing it is to use and administrate. To some extent I think Microso

It's understandable, but it doesn't excuse how poorly everything actually works and how confusing it is to use and administrate. To some extent I think Microsoft is largely in the business of building solutions for problems that don't exist. Most orgs are probably perfectly fine with a document management system + desktop word application and then a commercial NAS for bulk storage / backups.