> If you've ever been in a conversation with someone who felt the need to tell you every detail of everything they know, then you'll understand that that's not

> If you've ever been in a conversation with someone who felt the need to tell you every detail of everything they know, then you'll understand that that's not how human communication typically works. Indeed. I'm currently finding myself forced to do so with some customer support agents who keep forgetting critical issues on each step. I do not know if the agents are humans or AI, but either way it's not fun to keep repeating all the same details each time. And in normal cases, do sometimes notice I've given a wrong impression by skipping some background that I didn't realise the other party didn't already have, precisely because it's not natural to share everything.