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How long you been running these bridges??

• hammyhavoc 1y ago
  Years at this point. Was a major advantage to using Matrix over pretty much anything else as I wanted a unified messaging system that I could self-host.
  • bzmrgonz 1y ago
    awesome, I too looked at this as a possible open source omni-channel platform. Essentially give retail companies one unified platform for their customer service people to engage customers and be able to elevate chats and invite peers and supervisors to resolve issues. I didnt pursue it, but I had it all built in my head, once I learned about channel bridges :-D. Since you did get your hands dirty, do you think this is possible? retail company plugging whatsapp/messenger/insta messenger/webchat/sms/pbx/imessenger/etc.??? (I think those would cover 99 percent of customers.