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What kind of specific feedback are you getting? And what do your usage stats specifically look like?
by thejerz 14y ago
What kind of specific feedback are you getting? And what do your usage stats specifically look like?
- fchollet 14y agoUsage: I have a very restricted core of regular users. Most new users quit after a few days or a week (I suppose the app did not deliver on the reason why they joined the website in the first place?). When contacted, these users basically never reply. Paid users also never reply when contacted for feedback. The spontaneous feedback I'm getting is positive but unhelpful, in the lines of "this site is great, love the concept", etc. Any idea? What's your first impression?
- aaronbrethorst 14y agoFirst impression: I'm intrigued by the practice engine thing, but I really don't know what I'm looking at.
- m_eiman 14y agoMy first impression: "why are there so many naked girls?" IMHO it would be better to show the Latest tab rather than the Top Rated, it's less intimidating to see random pictures than only the "best". It's easy to see the stuff of more experienced users and think that I'd be out of my league, instead of "hey, people like me - let's learn together". It'd also make the front page more dynamic, different content every visit.
- StavrosK 14y agoI'm in a similar position to you, I'm bootstrapping an analytics service and need feedback. I'd be happy to give you a free account and help you with your analytics so you can figure out what's wrong with your churn. Send me an email, if you like, the service is http://www.instahero.com http://www.instahero.com.
- fchollet 14y agoEmail sent : )