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Retail is not going away. It is evolving. Big box stores killed the mom & pops. Online retailers killed the big box stores: Circuit City, Barnes & Noble, Borde
by squonk 14y ago
Retail is not going away. It is evolving.
Big box stores killed the mom & pops.
Online retailers killed the big box stores: Circuit City, Barnes & Noble, Borders, Blockbuster, Tower Records.
WalMart is right to be concerned.
Consumers benefit from online shopping:
- Skip the ride to the store and back
- Seemingly limitless selection in a few searches
- Confidence in pricing by comparing
Brick & mortars need to do their homework and understand the psychology of shopping in an Internet world.
There will always be those who:
- Want it right now
- Enjoy the social interaction of shopping with friends
- Want to talk to someone who knows what they are talking about
- Want to be 'seen'
They need to wind down and market to that segment of the population. That is where they are headed anyway.
- drstewart 14y ago>Big box stores killed the mom & pops. I think the internet will kill big box stores and bring back mom & pops. There's no point in going to Best Buy/Walmart/etc. to buy something I can get on Amazon for a fraction of the price, but I will browse local stores for unique and interesting goods that are harder to find online if you're not looking for them. It will bring back browsing as a legitimate activity, something which big box stores completely killed imo.
- cshesse 14y agoPhysical stores may be able to offer expertise as well as seeing and trying out things in person. I imagine they might not even stock multiple copies of a single product to save space, and you just order the product to be delivered.