Yes, there is a number of models for quality. If you read: "What Does Product Quality Really Mean?" by David A. Garvin, you'll find that intended purpose is onl

Yes, there is a number of models for quality. If you read: "What Does Product Quality Really Mean?" by David A. Garvin, you'll find that intended purpose is only one of a number of quality metrics you could concern yourself with. In the less obvious cases quality can be something you can't really explain, but you'll recognize it. There's also the option of viewing it from the manufacturers view, and forgo the user-centric view altogether. In that case we view the quality as "How well do we make the product", according to standard and specifications. So you could have a product that's absolute trash, but it follows specs precisely and you have zero manufacturing defects.