You don't get ahead by focusing on quality and caring about your customers. The guy who cuts corners gets ahead. Maybe someone will respond "why should a busin

You don't get ahead by focusing on quality and caring about your customers. The guy who cuts corners gets ahead. Maybe someone will respond "why should a business care about you?" and that just proves my point. We've created a zero empathy, greed-driven society and then we wonder why quality is declining.