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They'd get more signups (and more of them would be for traditional accounts) if they did some fairly trivial work to make the sign up process sound like it actu
by patio11 14y ago
They'd get more signups (and more of them would be for traditional accounts) if they did some fairly trivial work to make the sign up process sound like it actually created customer value.
Here's their home page: http://www.shopobot.com/ http://www.shopobot.com/
The button to show that modal window is "JOIN NOW" with microcopy "It's free." That microcopy is the best part of the whole experience.
Clicking the JOIN NOW button brings up the modal window:
"Welcome! How would you like to sign up?"
Absolutely nothing here promises benefits to the customers. Consider something like:
Button: "Start Saving Money!"
"Save money when stores change prices. How should we tell you?"
[Login with Facebook] or [Get an email]
microcopy: "We never post to Facebook. Shopobot is totally free. You can stop getting email at any time."
Clicking "Get an email" would bring you to the signup form, currently a DailyCred interstitial, which is (at present) an experience which will not maximize conversion rates, to put it lightly.
https://www.dailycred.com/oauth/authorize?client_id=ceb6f715-2eb5-437c-8e31-0867f826ded4 https://www.dailycred.com/oauth/authorize?client_id=ceb6f715... <-- don't worry, I won't use that client ID, feel free to click it
That page should:
1) Remind people why they want to sign up for Shopobot
2) Have button copy which suggests value, rather than "Sign Up". Ideally, it should have copy which recalls the scent of the interaction on their page.
3) Continue providing risk-reducers like "free", "we won't spam you", etc.
If you're wondering whether to use DailyCred or roll your own login system, by the way... how much is 20 ~ 40% more users worth to you? Enough to justify the whole hour it will take to roll a login system? Good, thought so. (+)
(+ I'm sort of intrigued by the parts of their offering which do not actually sign up users and log them in. However, it strikes me that bundling them with logins is an exceptionally bad idea, and as you need them you can either implement them ala carte or plug in a provider who would let you keep control over the most important 30 seconds of a customer's relationship with you.)
- cookingrobot 14y agoThanks for that feedback, that's great advice for how to polish the language and call to action. With DailyCred you do have flexibility to make custom signup UI like you describe using the rest api[1], so you can bake it right into your experience. The interstitial login screen is for people who want to get set up instantly. The rest api supports all of our features, including email validation, SSL, password resets, etc. Both options are a big win over only offering Facebook signup. [1] [https://www.dailycred.com/api/rest https://www.dailycred.com/api/rest]
- zrail 14y agoIt's even easier if you're writing a rails app, as you can just use Devise[1]. Include the gem, run two rails commands, and you're basically done except for customizing the views. [1]: https://github.com/plataformatec/devise https://github.com/plataformatec/devise