The only reason any businesses using tricks can get away with it, for any significant time, is because their customers rather pay less and endure some tricks th

The only reason any businesses using tricks can get away with it, for any significant time, is because their customers rather pay less and endure some tricks than pay more to the honest upright folks elsewhere. So it’s the customers themselves intentionally seeking out less than completely honest businesses to spend their money at because it’s X% cheaper. Hyatt is typically considered an above average chain but I don’t think any HN reader would have thought them to be 100% honest and straightforward in 100% of locations.