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Can’t you do a charge back? Isn’t this a key kind of protection that credit cards give you?
by newAccount2025 1y ago
Can’t you do a charge back? Isn’t this a key kind of protection that credit cards give you?
- yubiox 1y agoOnly if you want to get banned from ever staying in a hotel again
- criley2 1y agoObviously charging back Hyatt won't get you banned from Hilton. And the response question would be: Why would you returned to a hotel chain that scammed you?
- sixothree 1y agoBecause that's where you job books when you travel?
- lxgr 1y agoThen that sounds like the employers problem, though. Hopefully they audit their expense accounts for stunts like that.
- WaxProlix 1y agoSo they check the bill and see that you incurred a $500 fine for smoking in the room they paid for? How does this help :(
- redserk 1y agoAt some point the question is: "Do we trust the employee we've had on the books for the last few years". Fortunately, the mid-sized places I've been at generally trust the employee's story when it comes to expenses -- at least unless it becomes a pattern. If my workplace took the hotel's side for a bogus charge, I'm not sure I'd want to stay working there...
- lxgr 1y agoHopefully hotels don't yet have an industry-wide "do not host" list without any appeal process...?
- nordsieck 1y ago> Hopefully hotels don't yet have an industry-wide "do not host" list without any appeal process...? There are lots of small operators, so I doubt that there's some industry wide list. But there are only a few large operators. I'd be shocked if some of them didn't share info.
- dilyevsky 1y agoHyatt and Marriott share their info with everybody every few years when they get hacked
- CalChris 1y ago"A hotel" ? Unlikely.
- loloquwowndueo 1y agoAre chargebacks useless now since they usually lead to being banned from that provider/vendor? Do a chargeback for a scammy App Store app, get your 1k smartphone bricked and your emails locked out?
- tedivm 1y agoIt's always been the case that if you refuse to pay a bill the other party can refuse to do service with you.
- josephcsible 1y agoWinning a chargeback isn't just refusing to pay a bill. A neutral third party confirmed you were in the right and the merchant was in the wrong, so it's unfair for the merchant to punish you for them.
- loloquwowndueo 1y agoWell the whole premise here is that the bill was incorrect, so why would I pay it as-is? And the billing party refused to adjust it, this is why I had to resort to a chargeback. Partial chargebacks would be an interesting concept in this case.
- newAccount2025 1y agoI don’t know what I’m talking about but doesn’t that go both ways? If (say) AmEx is getting a ton of chargebacks from this one hotel, don’t they at some point say “that’s enough of that” and drop them as a client? It seems the hotel should really have a huge incentive to not do crap like this?
- projectdelphai 1y agoI think the problem is that for a huge hotel chain (say like the Marriot) to get hit with enough chargebacks that a credit card vendor drops them, it means that a huge amount of people would need to charge back and be willing to be banned from Marriot until something happens. Kind of like a union, if you're the first to strike or protest, you suffer until enough momentum happens to make a difference.