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> I still love Apple products, but under Tim Cook, it feels like they care more about margins than customers. They care about customers, as long as happy custo

• pyman 1y ago
  Tim Cook cares more about making money than making customers happy. For example: Apple Stores often had long lines of people buying cables and adapters until EU regulation forced Apple's iphones, tablets and cameras sold in the EU include USB‑C by end of 2024. Apple initially resisted. Apple forced new and loyal customers to buy extra adapters just to do basic stuff: - They removed the headphone jack - They stuck with Lightning for ages while the rest of the world moved to USB-C. - MacBooks lost all the ports. At one point they removed HDMI, USB-A, and SD card slots. So you needed a dongle for pretty much everything. - Apple's dongles are overpriced, they charge a premium for their adapters, even though they're basic accessories. And if you buy them from another company, they sometimes don't work. - Travel became a pain, I had to carry 3 or 4 dongles. - Tim Cook pulled Fortnite from the App Store, purely out of corporate greed, with no consideration for the users, who in some cases had to buy a Nintendo Switch just to keep playing. Tim Cook is the anti–Steve Jobs. All greed, profit, and corporate nonsense. He'd be a better fit as CEO of IBM. Because he's great at making money, not so great at keeping loyal customers happy. The only reason I’m still using Apple products is because of what Steve Jobs built with the Mac and the iPhone.