> A great example is the current Tata disaster in the UK with M&S. Their customers know they are awful, and they don’t care because at least in the short term,

> A great example is the current Tata disaster in the UK with M&S. Their customers know they are awful, and they don’t care because at least in the short term, they are cheap. At least one major financial institution has a team within their security org dedicated to responding to TCS and HCL’s fuckups.