In some instances where scambaters have hacked the scammers network video recorder you can see them working legitimate calls from the same desks... the outsourc

In some instances where scambaters have hacked the scammers network video recorder you can see them working legitimate calls from the same desks... the outsourced call center can achieve 100% utilization by using all idle capacity for outbound fraud and if data access from the legitimate side helps with the criminal side, well that's just the synergy of horizontal integration for you.