> I am not sure why AWS Support was unable to communicate this OP. Maybe we should be asking why the OP was not able to hear what AWS was telling them. I think

> I am not sure why AWS Support was unable to communicate this OP. Maybe we should be asking why the OP was not able to hear what AWS was telling them. I think there is a fairly troublesome cognitive bias that gets flipped on when people are telling you that you're wrong — especially when all your personal branding and identity seems to be about you being right.