Common Cog business newsletter did some articles [1] about how this was implemented in Eleven Madison Park, starting in 2001 when Will Guidara [2] took over. [

Common Cog business newsletter did some articles [1] about how this was implemented in Eleven Madison Park, starting in 2001 when Will Guidara [2] took over. [1] https://commoncog.com/hospitality-solution-business/ https://commoncog.com/hospitality-solution-business/ [2] https://en.wikipedia.org/wiki/Will_Guidara https://en.wikipedia.org/wiki/Will_Guidara