All I'm saying is if I'm important to the business they should take the time to know me in person, not try to leverage technology to make this more efficient. T

All I'm saying is if I'm important to the business they should take the time to know me in person, not try to leverage technology to make this more efficient. The customer is not cattle. If my friends care, they will know what to surprise me with better than someone who glanced online as a rote part of their job.