They're simply using the standard "Feel, Felt, Found" formula , which I believe was pioneered by Roger Dawson in "Secrets of Power Negotiating" - http://www.ama

They're simply using the standard "Feel, Felt, Found" formula , which I believe was pioneered by Roger Dawson in "Secrets of Power Negotiating" - http://www.amazon.com/Secrets-Power-Negotiating-Roger-Dawson/dp/1564144984 http://www.amazon.com/Secrets-Power-Negotiating-Roger-Dawson...