If it went to arbitration, the photos would have helped. At the end of the day, it’s not really up to hertz whether hertz is breaking the law. It’s up to the sm

If it went to arbitration, the photos would have helped. At the end of the day, it’s not really up to hertz whether hertz is breaking the law. It’s up to the small claims court. (Or whatever it’s called in your part of the world). Whether you can be bothered or not is of course another question.