I've spent the last 20 years in the area of patient safety and reducing medical error -- the last 10 years in building technology to assist clinical staff in im

I've spent the last 20 years in the area of patient safety and reducing medical error -- the last 10 years in building technology to assist clinical staff in improving safety. You are correct in saying the incentives are not right, but regardless, many people are in health to help people. Reducing error is hard because the 'system' isn't designed for safety (it basically isn't designed). Checklists are used often, but aren't the solution. There are about 100 things that have to line up to get health right, saying 'checklists _alone_ will solve it' trivialising the problem. The challenge is how to improve patient safety while improving clinical workflows. Everyone is under a lot of pressure and adding more stuff for them to do just fails.