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What is crazy is my last experience with Xfinity (6 months ago) went like this: Me: You guys upped my bill from $45/mo to $110/mo, I'd like to go back to my ol
by jermaustin1 1y ago
What is crazy is my last experience with Xfinity (6 months ago) went like this:
Me: You guys upped my bill from $45/mo to $110/mo, I'd like to go back to my old price or cancel.
Xfinity: Are you sure?
Me: Yes.
Xfinity: Okay, we are sorry to see you leave, please stay on the line for a survey.
It was the first time I spent less than 10 minutes on the phone with them. Thankfully they were our back-up internet when our fiber went down.