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With Ruby on Rails one can use https://github.com/paper-trail-gem/paper_trail https://github.com/paper-trail-gem/paper_trail which will keep a record of every d
by mtmail 1y ago
With Ruby on Rails one can use https://github.com/paper-trail-gem/paper_trail https://github.com/paper-trail-gem/paper_trail which will keep a record of every database change. Similarly one could record every database query on the database server.
Looking at clicks sounds like recording the screen of the user. Too many privacy issues IMHO even for an internal tool.
- kirthi35 1y agoYou've nailed the core tension: privacy vs. visibility. It's the key challenge. While tools like Paper Trail show the final data change, how do you capture the "struggle" that leads to it? For example, how do you know if a task took an employee 2 minutes or 10 minutes of confused clicking to complete, if the final data looks correct? Is that "workflow friction" something you try to measure?