Behavior isn't what needs to change here. It's a poor system design. Humans make mistakes. Systems prevent mistakes. Do you think the mistake would have happen

Behavior isn't what needs to change here. It's a poor system design. Humans make mistakes. Systems prevent mistakes. Do you think the mistake would have happened if a machine checked the numbers vs the address? How about if a 2nd person looked it over? How about both? In this case a computer could have easily flagged an address mismatch between your account number and the receiver (your work).