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We offer our 100% money-back satisfaction guarantee prominently on our pricing page located at https://www.optimizely.com/pricing https://www.optimizely.com/pri
by dsiroker 14y ago
We offer our 100% money-back satisfaction guarantee prominently on our pricing page located at https://www.optimizely.com/pricing https://www.optimizely.com/pricing
All plans come with a 30 day FREE trial and a 100% Satisfaction Money Back Guarantee.
Our SLA is part of the Mutual Services Agreement contract we have with customers.
- arun_bansal 14y agoI do see it being prominently listed in Pricing page, but the "Terms of Service" is a binding contract which I have to agree to while I signup, don't you think they should be consistent. Is this SLA done individually with each customer after they signup?
- dsiroker 14y agoGood point and we'll clarify the terms of service and make our SLA more prominent.