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IT charging other departments is standard practice at every large company I've been at.
by bongodongobob 1y ago
IT charging other departments is standard practice at every large company I've been at.
- mgkimsal 1y agoI've seen it too - not uncommon. A frustrating angle is vendor lockin. You are required to only use the internal IT team for everything, even if they're far more expensive and less skilled. They can 'charge' whatever they want, and you're stuck with their skills, prices and timeline. Going outside of that requires many levels of signoffs/approvals, and untold amounts of time making your case. There's value in having some central purchasing process, but when you limit your vendors to one (internal or external) you'll creating a lot more problems that you don't need to have.
- bongodongobob 1y agoWell that leads to shadow IT and upper management throwing a shit fit when we can't fix their system we don't know anything about.
- jermaustin1 1y agoI guess having only worked in one large organization and only for a couple of years, I had never come across it before. I had even consulted for that company for a few years 10 years prior, and they treated IT a lot differently. That was during a push to insource. So as a consultant, they fired me, years later hired me as an employee, then a new CIO came in and laid off all ICs and replaced us again with consultants. They even had one of their vendors extend a job offer to me for slightly more than I was making, but I couldn't in good conscience take that offer. Fool me once, and all that.