2 ms·
I worked for a company that did this. As an employee, it was pure hell. We charged a flat-rate per company and as a result, people would call us every day for
by paulhauggis 14y ago
I worked for a company that did this. As an employee, it was pure hell.
We charged a flat-rate per company and as a result, people would call us every day for problems like "please move my icons from X to Y".
To make things worse, my boss never scaled the company properly so we had 5 employees managing 50+ companies, which resulted in hellish work conditions.
- mryan 14y agoInteresting feedback, thanks. It sounds like that company could have benefited from caps on the amount of support per client or (perhaps better) caps on the client:staff ratio.