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My wife has bought a handful of flat-pack cabinets and shelves over the last year, and it has been an experience in frustration, and furniture half assembled fo
by jermaustin1 1y ago
My wife has bought a handful of flat-pack cabinets and shelves over the last year, and it has been an experience in frustration, and furniture half assembled for weeks while we wait on a weirdly sized bolt to arrive from china because it was missing, or in one case, an entire door, or in another case a handle had been tapped to the wrong size (too big) for the bolts.
The crazy thing is these $100-250 products ship with instructions on getting 100% of your purchase back if you leave a 5-star review and email them proof you did.
- fencepost 1y agoAt least IKEA has a specific way to handle that, including IIRC a dedicated area at their stores. https://www.ikea.com/us/en/customer-service/spare-parts/ https://www.ikea.com/us/en/customer-service/spare-parts/