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> The premise is that better moderation is available and despite that, literally no one is choosing to do it. It’s worse than that. Companies actively refuse t
by bigfatkitten 1y ago
> The premise is that better moderation is available and despite that, literally no one is choosing to do it.
It’s worse than that. Companies actively refuse to do anything about content that is reported to them directly, at least until the media kicks up a stink.
Nobody disputes that reliably detecting bad content is hard, but doing nothing about bad content you know about is inexcusable.
https://archive.is/8dq8q https://archive.is/8dq8q
- AnthonyMouse 1y agoYour link says the opposite of what you claim: > Meta said it has in the past two years taken down 27 pedophile networks and is planning more removals. Moreover, the rest of the article is describing the difficulty in doing moderation. If you make a general purpose algorithm that links up people with similar interests and then there is a group of people with an interest in child abuse, the algorithm doesn't inherently know that and if you push on it to try to make it do something different in that case than it does in the general case, the people you're trying to thwart will actively take countermeasures like using different keywords or using coded language. Meanwhile user reporting features are also full of false positives or corporate and political operatives trying to have legitimate content removed, so expecting them to both immediately and perfectly respond to every report is unreasonable. Pretending that this is easy to solve is the thing authoritarians do to justify steamrolling innocent people because nobody can fully eliminate the problem nobody has any good way to fully eliminate.
- bigfatkitten 1y ago> Your link says the opposite of what you claim I don’t know where you got that from. Meta’s self-congratulatory takedown of “27 pedophile networks” is a drop in the ocean. Here’s a fairly typical example of them actively deciding to do nothing in response to a report. This mirrors my own experience. > Like other platforms, Instagram says it enlists its users to help detect accounts that are breaking rules. But those efforts haven’t always been effective. > Sometimes user reports of nudity involving a child went unanswered for months, according to a review of scores of reports filed over the last year by numerous child-safety advocates. > Earlier this year, an anti-pedophile activist discovered an Instagram account claiming to belong to a girl selling underage-sex content, including a post declaring, “This teen is ready for you pervs.” When the activist reported the account, Instagram responded with an automated message saying: “Because of the high volume of reports we receive, our team hasn’t been able to review this post.” > After the same activist reported another post, this one of a scantily clad young girl with a graphically sexual caption, Instagram responded, “Our review team has found that [the account’s] post does not go against our Community Guidelines.” The response suggested that the user hide the account to avoid seeing its content.
- AnthonyMouse 1y agoYour claim was that they "actively refuse" to do anything about it, but they clearly do actually take measures. As mentioned, the issue is that they get zillions of reports and vast numbers of them are organized scammers trying to get them to take down legitimate content. Then you report something real and it gets lost in an sea of fake reports. What are they supposed to do about that? It takes far fewer resources to file a fake report than investigate one and nobody can drink the entire ocean.
- fc417fc802 1y agoActive refusal can (and commonly does) take the form of intentionally being unable to respond or merely putting on such an appearance. One of the curious things about Twitter pre-aquisition was that underage content somewhat frequently stayed up for months while discriminatory remarks were generally taken down rapidly. Post acquisition such content seemed to disappear approximately overnight. If the system is pathologically unable to deal with false reports to the extent that moderation has effectively ground to a standstill perhaps the regulator ought to get involved at that point and force the company to either change its ways or go out of business trying?
- AnthonyMouse 1y ago> One of the curious things about Twitter pre-aquisition was that underage content somewhat frequently stayed up for months while discriminatory remarks were generally taken down rapidly. Post acquisition such content seemed to disappear approximately overnight. This isn't evidence that they have a system for taking down content without a huge number of false positives. It's evidence that the previous administrators of Twitter were willing to suffer a huge number of false positives around accusations of racism and the current administrators are willing to suffer them around accusations of underaged content.
- fc417fc802 1y agoI agree that on its own it isn't evidence of the ability to respond without excessive false positives. But similarly, it isn't evidence of an inability to do so either. In the context of Australia objecting to lack of moderation I'm not sure it matters. It seems reasonable for a government to set minimum standards which companies that wish to operate within their territory must abide by. If as you claim (and I doubt) the current way of doing things is uneconomical under those requirements then perhaps it would be reasonable for those products to be excluded from the Australian market. Or perhaps they would instead choose to charge users for the service? Either outcome would make room for fairly priced local alternatives to gain traction. This seems like a case of free trade enabling an inferior American product to be subsidized by the vendor thereby undercutting any potential for a local industry. The underlying issue feels roughly analogous to GDPR except that this time the legislation is terrible and will almost certainly make society worse off in various ways if it passes.