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Some of it is more specific to social media, where it is a vicious circle. I wouldn’t latch to voting with your wallet, it’s merely one symptom of a complex iss
by strogonoff 1y ago
Some of it is more specific to social media, where it is a vicious circle. I wouldn’t latch to voting with your wallet, it’s merely one symptom of a complex issue.
For social it’s key to communicate with others, so as long as you use it you kind of have to be where everybody is, and everybody is where the free stuff is. If you can’t easily leave and continue communicating, because the platform attracts advertisers by the number of figurative eyeballs so it’s not in their interest to let yours go, then you can’t vote with your wallet unless you make yourself an outcast, which humans—extremely social beings—tend to find extremely stressful, which makes it is not really in their best interest no matter their media and marketing literacy.
On the other hand, even if you do make this difficult near-suicide move and leave, you have hardly anywhere to go: because of this phenomenon, any honest competition where you can pay for better service that works in your interest and has actual customer support (remember when that was a thing?) has no chance. All viable competition remains mostly free to use—we have been conditioned that it’s got to be free, but of course if neither users nor advertisers are paying then no one can really demand things that we take for granted from commercial services (like uptime, availability, well-supported convenient clients and so on), and the amount of resources that goes into development and support of these services is much smaller and much less coordinated.
With non-social ad-supported products it’s not as bad, at least in terms of lock-in. I personally would prefer a paid app from a somewhat reputable developer than risk installing a tracking machine from a shady SDK. However, still, most people default to free, and if platform fee is reduced and that honest app costs slightly less but is still not free, will it make any perceptible difference? I doubt it (maybe you’re right, most people lack media/marketing literacy, they can see that with free their economic utility per dollar approaches infinity and are unaware or not concerned about the intangible damage, including to the ecosystem of developers who try to make an honest living) and so I think ad/data mining based model should be fought on another level.
- dcow 1y agoI think if there ever was an indicator that some function should be owned by the public, it’s when the public has come to expect it exists for free, when the social expectation is this thing is so fundamental and necessary that paying for it is absurd and creates equity of access problems.
- strogonoff 1y agoAn issue with regulation of something as public good is stagnation. When companies can make money and compete for serving the customer best, this drives innovation. I used to think that a good alternative could be making it mandatory to provide feature-complete API for interoperation. Third-party cross-platform clients would remove lock-in and make ads unprofitable, demoting Big Social from platforms to pipes, like mobile providers, and force them to charge for service. It would no longer be in their interest to serve aggravating content to keep us glued to screens if we can just switch to a more mental health friendly competitor, and besides it would lower their server load. However, I am not sure anymore whether it would do much to other shady practices like all sorts of data mining and sale, including the new practice of using private data for training commercial ML models.