They even do it to bookings made through their own website. Bookings in my old account were constantly blocked after I made them. Each time, I received an email

They even do it to bookings made through their own website. Bookings in my old account were constantly blocked after I made them. Each time, I received an email saying that I had booked through a third-party agent and that I had to verify my account. I complained about it every time. Once, they even promised that it had been fixed, but the same thing happened on the next booking. This verification process takes a couple of days, or you can opt for a paid express option. I eventually decided to delete my old account and create a new one after a while, but the same thing kept happening and support didn't even care.