I think it varies a lot by location - the store I live by now is a regional store but still offers walk-in for everything except Genius Bar appointments. If yo

I think it varies a lot by location - the store I live by now is a regional store but still offers walk-in for everything except Genius Bar appointments. If you're buying a phone or Mac or watch or Vision, they seem happy to help you on the spot or tell you where to hang out until someone's avaiailable.