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While I generally support Ryanair, there's something to be said about their boarding passes. If you book their flights via agent (I had because of somewhat com
by dzhiurgis 1y ago
While I generally support Ryanair, there's something to be said about their boarding passes.
If you book their flights via agent (I had because of somewhat complex flight and I didn't want to enter details 4 times) then you can't really access their checkin page since agent uses their email address and Ryanair doesn't let you just use PNR + Name anymore (increasingly popular with other airlines too). My agency was still sleeping at the time of flight and badaboom badabing I had to pay €200+ for checking in 6 people.
- martinald 1y agoYeah but this very much intentional, because Ryanair (especially) do not want to be sold via agents. They have went to pretty extreme lengths to stop it. They do not want to be disintermediated (rightly or wrongly). FWIW they do now have a page where you can verify with just email + PNR https://onlineform.ryanair.com/gb/en/customer-verification https://onlineform.ryanair.com/gb/en/customer-verification
- attendant3446 1y agoThey even do it to bookings made through their own website. Bookings in my old account were constantly blocked after I made them. Each time, I received an email saying that I had booked through a third-party agent and that I had to verify my account. I complained about it every time. Once, they even promised that it had been fixed, but the same thing happened on the next booking. This verification process takes a couple of days, or you can opt for a paid express option. I eventually decided to delete my old account and create a new one after a while, but the same thing kept happening and support didn't even care.