Eroding trust is a good way to describe it as per the title. Apple preach high expectations and promote themselves as upholding them and when these things happ

Eroding trust is a good way to describe it as per the title. Apple preach high expectations and promote themselves as upholding them and when these things happen its very much looks like a rules for thee but not for me. What that says to consumers is that Apple thinks these behaviors are okay, even if they preach they're not and prevent others from doing so.