Hertz became bad in the last few years. I think they got bought by someone or merged with someone... it used to be that I would rent from them for more money bu

Hertz became bad in the last few years. I think they got bought by someone or merged with someone... it used to be that I would rent from them for more money but it would be hassle free. Now, it's just like any other scummy car company trying to upsale you at the counter. My last trip to California- the guy at the counter told me to go wait at some area for a car to come in, in my class. I went and waited. I saw three foreign asian guys there too - they got in a car and drove off but 15 minutes they were back and got out of their car, I assume because it was the wrong class. I realized then that this was bs - we had no info on what was an appropriate car for our class and that we were sent to this purgatory because we didn't buy the extra insurance or something. So I looked up what cars were in my class and wandered the lot and found a very nice car in its class. Got inside and drove it to the exit. They checked my paperwork and the class, approved it, and let me go.