3 ms·

I'm not going to rent from Hertz anymore if they do this. If you've ever rented a car, most rental cars have a number of scratches like this one. If they're c

I'm not going to rent from Hertz anymore if they do this. If you've ever rented a car, most rental cars have a number of scratches like this one. If they're charging the customers to repair every little scratch, does that mean they're guaranteeing every car you rent from now on is going to be absolutely pristine, or are they just going to pocket the cash? Anyhow I don't want to have to worry about whether Hertz is going to want to charge me a couple of thousand bucks to repaint a door if someone dings it with a shopping cart, so they're off the list. Luckily there are many other options.

FireBeyond 1y ago
I would never rent from Hertz again, myself. As a new migrant to the US, at one point I needed to rent a car from them. I prepaid, online, and the next morning took a taxi to the rental place. They then ran my details through some "ID verification system" that "couldn't confirm my identity sufficiently" (though they were very vague about what that actually meant - I had a green card and in-state driver's license). "We're not going to be able to rent to you today." Me, already over it and figuring out the next nearest rental place: "Sure, fine. Just refund my rental fee and I'll be on my way." "Sorry, prepaid rentals are non-refundable." Excuse me? No. It did get resolved, but not there. Required two or three calls to corporate, which is two or three more than it should.