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The best experience I have ever had renting a car was in Italy from a small local company at Rome airport that had a full damage coverage included with every ca
by gambiting 1y ago
The best experience I have ever had renting a car was in Italy from a small local company at Rome airport that had a full damage coverage included with every car and 0 excess, and they were very upfront about the fact that the cars are not going to be perfect but they also don't care if they aren't returned in perfect condition. And indeed, I got a brand new Mini Cooper(less than 5kkm) which was already covered in scratches on pretty much every panel and yep, pickup and drop off was super easy, they were like "yep it's scratched but you're not responsible for any damage anyway so we don't care". Would happily rent from them again. Honestly most stress-free rental experience ever, and if you've ever driven in Italy and especially in Rome you know it's close to impossible to not get your car damaged in some way, people will casually bump your car just when parking and it's no big deal. I imagine renting from somewhere like Hertz or Avis where they document and charge you for every single little thing must be a nightmare in a place like Rome.