It's this right here. They can charge $450 to 20 different people fix that one wheel before fixing it one time for $300. Them asking you to pay $450 to have i

It's this right here. They can charge $450 to 20 different people fix that one wheel before fixing it one time for $300. Them asking you to pay $450 to have it repaired but not documenting that your $450 actually went to repairing it is nuts. That's not a repair fee, that's a penalty, and for something that might not even have been your fault to begin with.