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Great read! How do you decide which feedback to act on?

• FlorinLazar 1y ago
  Thanks! Well, that's a good question. What we are looking for is to correlate quantitative data from our databases with qualitative data by understanding users' behaviors, and with feedback. So, feedback itself is valuable, but it needs to be linked with the other input sources to be prioritised. Otherwise, we thank users for their feedback, but if it's not smth that we receive enough times, we don't act on it.