4 ms·
Can you claim to that user it is deleted when it is not just because you're holding onto it for legal reasons? I understand the need or requirement to hold some
by asadotzler 1y ago
Can you claim to that user it is deleted when it is not just because you're holding onto it for legal reasons? I understand the need or requirement to hold some documents, but I don't understand how companies can lie to users claiming their information was deleted when it was not. IMO, they should be required to inform users what specific items were not deleted and the reasons for that.
- petercooper 1y agoIt's semantics, but one man's "lying" is another man's pragmatic, non-legalese customer-facing wording. For example "Your personal information has been deleted" versus the potentially much messier truth, which might involve citing the GDPR, mentioning that for accounting reasons you have to maintain their details on invoices, areas of your financial auditing process, that you're maintaining a record of their request to delete the account, and so on and so forth.
- JohnFen 1y agoNo, it's lying. If they say your data has been deleted without a qualifier that some of it remains undeleted (regardless of the reason), that's just a straight-up lie because their statement is factually untrue and they know it. They could tell the truth without going into the specific messy detail.