>Do you think it’s possible that Fairphone did research and found that nobody used this feature Like I said, I don't care what process they did to justify that

>Do you think it’s possible that Fairphone did research and found that nobody used this feature Like I said, I don't care what process they did to justify that decision internally, all I said is I'm not buying it since for me it's a deal breaker, but since their competitors ship this feature my money is ging to them. Simples. Free market baby. If they think it's gonna sell well regardless, then power to them and I wish them well, but how do you know their decision is the right one and my opinion is the wrong one? I guess only time will tell. But the majority of mainstream users who don't care about those features tend to buy Apple and Samsung anyway, not niche brands they never heard of. So then how do they expect to sway mainstream customers away as you suggest without differentiating features? Now with the EU repairability laws and recent product developments, changing the display or battery on a Samsung or IPhone isn't the nightmare it once was, so repairability isn't such a huge differentiator feature for Fairphone as it was 5+ years ago, so they need to offer more to stand out, not less. The goalposts have moved, in favor of the consumer. >As a product manager [...] that some fringe feature was absolutely critical to my product’s success How niche or mass market was your product? If you have a niche product then fringe features could be important, otherwise your customers might prefer going with your tried and true IBMs since nobody ever got fired for that.