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I suppose it shouldn't bother me that the people doing that are 'business users' but I have to wonder if adults these days are so illiterate that they can't rea
by ludicrousdispla 1y ago
I suppose it shouldn't bother me that the people doing that are 'business users' but I have to wonder if adults these days are so illiterate that they can't read through 20 jira tickets and categorize them in less than an hour.
- christophilus 1y agoIf they can automate it, then they can spend that time doing something more useful, like researching Jira alternatives.
- cube00 1y agoThis leaves more time to spend arguing with the chatbot about miscategorized tickets; the chatbot exclaiming "you're right, I'll do better next time" and then making the same mistake tomorrow.
- burstoflight 1y agoOvereager intern ...
- plausibilitious 1y agoMore concerning is people thinking that the document you output is the outcome, when the mental models and the domain understanding are what we ought to strive for. Organizations are primarily systems for learning. Substituting machine learning (from a vendor) for human learning inside the team is a bad strategy.