Agree. Been a merchant in a few businesses dating back pre-net. You need documented signed proof, in general and without that the charge is not only backed out

Agree. Been a merchant in a few businesses dating back pre-net. You need documented signed proof, in general and without that the charge is not only backed out but you get hit with a $25 or so charge back fee. And yes to many chargebacks say goodbye to the account. We spot fraudulent charges and proactively issue a void before the consumer finds out, lest we get hit with the charge back fee as well.