I thought suing can only happen after arbitration but there's no mention of a lawsuit...) but even on that site there is absolutely zero indication of PTW recei

I thought suing can only happen after arbitration but there's no mention of a lawsuit...) but even on that site there is absolutely zero indication of PTW receiving anything despite "winning". This story just doesn't add up. Arbitration is an alternative dispute resolution mechanism for lawsuits - it replaces a court trial. Its particularly used frequently in contract disputes. (Sometimes taking a case to arbitration as opposed to court is dictated in the initial contract).