I view a horror story as a situation where I have no recourse. Like a prepaid non-refundable booking. In most hotel booking situations the most that you can l

I view a horror story as a situation where I have no recourse. Like a prepaid non-refundable booking. In most hotel booking situations the most that you can lose is a day. If it's truly the hotel's fault they will either comp this or you can easily claw it back via chargeback. I pretty commonly book week stays in hotels and the only real friction I've found there is that I can't book some places online and have to call to make the reservation. I know how difficult that is for recent generations. The thing about the long-term bookings that people don't understand is that there's risk on the property side. No-shows for bookings are unfortunately more common than you think and having a room locked out and not making money for multiple days is a major problem. Calling helps and sometimes I do it anyway because they'll give me a better rate than online...