3 ms·
>The net-net is _never_ give your credit card to anyone who suggests they will charge you, unless you have full control over that relationship. huh. most peop
by lsc 14y ago
>The net-net is _never_ give your credit card to anyone who suggests they will charge you, unless you have full control over that relationship.
huh. most people don't feel this way. I have setup my company to require action from the customer if they want to pay me; all the feedback I've gotten from this has been negative. People care more about the convenience of recurring payments than they care about security.
I use paypal, which doesn't really support pull billing; I send the customer a bill, and they pay it or they don't. Upon request, I setup paypal recurring payments, which seems to be fairly popular.
I do this in part 'cause I feel that pull billing (e.g. "charge 'em and hope they forgot to cancel") is a little scummy, but mostly because my billing system is a mess, and this way, the worst thing that could happen is that I end up asking people for more money than I should; no money is automatically moved, protecting me from that particular embarrassment.
- jrockway 14y agoPaypal recurring payments are much easier to cancel than credit card recurring payments.
- lsc 14y agoyes. In fact, when they were first rolled out, it was difficult for me to cancel them for the customer. (this has been fixed; the recurring payments functionality is pretty good now. But it was crap when it came out.) but I have far more customers asking for some kind of recurring payments that /refuse/ the paypal recurring payments than customers that take the paypal recurring payments. Hell, I have more customers that have their bank send me a paper check every month than I have on paypal recurring payments. The feedback I get is that if I offered recurring credit card payments, most of my customers would be using them; rather than the, say, one percent that uses paypal recurring payments and five percent that uses their bank to send me a check automatically.