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If customers cared they'd swap to a competitor

ijustlovemath 1y ago
There are no viable competitors because nobody is big enough to take on Amazon. Anyone with aspirations to will inevitably just get undercut and run out of business.
- catmanjan 1y ago
  That's because customers don't care about anything but price
  - BrenBarn 1y ago
    The problem is that they think that's all the care about, but they don't realize they care about other things until it's too late.
xyst 1y ago
There exists some people, notably me, that refuse to use AMZN due to this type of shit they allow on their platform. I got hooked on them during college because I got tired of getting shafted by the local university bookstore. Used to be tax free as well since they were e-commerce related. But state comptrollers later closed that loop hole since they realized how much revenue they were losing. Then some time in 2020-2021 learned about the abuses to their workers, awful working conditions, near impossible quotas. Then came the merchant abuse stories of AMZN using the purchasing data to push out their own white label items, advertising/ranking merchants below those items (sometimes even cheaper to undercut them). Then as a consumer, the quality of the items ordered from AMZN has dropped significantly. Free shipping. Free returns. 1-day shipping/same day shipping. It’s all a gimmick and you pay for it in one way or another. All of those factors have caused me to move my money away from AMZN completely. Yes I realize warehouse division is nearly subsidized by AWS division. In the long run, it won’t matter unless there is a significant What did I do: Easy, purchase directly from manufacturer where possible. Shop local for similar items. Still try to avoid big box stores as much as possible. For example, using mcmaster.com in place of big orange/blue. Sure I pay for shipping but I end up buying in bulk to offset it anyways. Sure it takes 3-4 days to arrive. I likely won’t get free return shipping, but so far have never had to return items. ("Free returns” at most big box stores are now factored into the cost of items these days. So you pay for it even if you don’t use it) But in the end, I am getting quality products. I think I can only recall a couple of cases where item did break under normal condition (dog harness). But they were happy to replace at no cost. No need to return defective item.
- account42 1y ago
  > Free shipping. Free returns. 1-day shipping/same day shipping. It’s all a gimmick and you pay for it in one way or another. Yes but I actually much prefer that cost to be included in the list price compared to sellers trying to hide part of the purchase price in inflated shipping costs.
deleted 1y ago
[deleted]
brettermeier 1y ago
Downvoted? I mean heißt true. People buying there have created this monster.
- account42 1y ago
  As have regulators who continue to allow it to exist. And competition who refuses to offer comparable services to entice customers.
  - brettermeier 1y ago
    That doesn't change the fact that you are still responsible if you shop there...

There are no viable competitors because nobody is big enough to take on Amazon. Anyone with aspirations to will inevitably just get undercut and run out of business.

catmanjan 1y ago
That's because customers don't care about anything but price
- BrenBarn 1y ago
  The problem is that they think that's all the care about, but they don't realize they care about other things until it's too late.

xyst 1y ago

There exists some people, notably me, that refuse to use AMZN due to this type of shit they allow on their platform. I got hooked on them during college because I got tired of getting shafted by the local university bookstore. Used to be tax free as well since they were e-commerce related. But state comptrollers later closed that loop hole since they realized how much revenue they were losing. Then some time in 2020-2021 learned about the abuses to their workers, awful working conditions, near impossible quotas. Then came the merchant abuse stories of AMZN using the purchasing data to push out their own white label items, advertising/ranking merchants below those items (sometimes even cheaper to undercut them). Then as a consumer, the quality of the items ordered from AMZN has dropped significantly. Free shipping. Free returns. 1-day shipping/same day shipping. It’s all a gimmick and you pay for it in one way or another. All of those factors have caused me to move my money away from AMZN completely. Yes I realize warehouse division is nearly subsidized by AWS division. In the long run, it won’t matter unless there is a significant What did I do: Easy, purchase directly from manufacturer where possible. Shop local for similar items. Still try to avoid big box stores as much as possible. For example, using mcmaster.com in place of big orange/blue. Sure I pay for shipping but I end up buying in bulk to offset it anyways. Sure it takes 3-4 days to arrive. I likely won’t get free return shipping, but so far have never had to return items. ("Free returns” at most big box stores are now factored into the cost of items these days. So you pay for it even if you don’t use it) But in the end, I am getting quality products. I think I can only recall a couple of cases where item did break under normal condition (dog harness). But they were happy to replace at no cost. No need to return defective item.

account42 1y ago
> Free shipping. Free returns. 1-day shipping/same day shipping. It’s all a gimmick and you pay for it in one way or another. Yes but I actually much prefer that cost to be included in the list price compared to sellers trying to hide part of the purchase price in inflated shipping costs.

deleted 1y ago

[deleted]

brettermeier 1y ago

Downvoted? I mean heißt true. People buying there have created this monster.

account42 1y ago
As have regulators who continue to allow it to exist. And competition who refuses to offer comparable services to entice customers.
- brettermeier 1y ago
  That doesn't change the fact that you are still responsible if you shop there...