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I’ve never had a problem with buying on eBay, but I have received counterfeit products from Amazon. In one case, it was an electronic gadget that was using a co

I’ve never had a problem with buying on eBay, but I have received counterfeit products from Amazon. In one case, it was an electronic gadget that was using a counterfeit chip, so the real drivers wouldn’t work. They did nothing to remedy the situation. Customer service didn’t even understand what my problem was.

foxglacier 1y ago
It wasn't a USB to RS232 converter was it? Those are notorious for the knock-offs filling the market and not working with the "real" driver.
- account42 1y ago
  On the hand the "not working" part here may be due to the original manufacturer deliberately breaking their driver if it detects them so I won't feel too bad for them getting ripped off.
  - razakel 1y ago
    They had to revert that when they realised they'd just bricked a load of critical equipment.
Aurornis 1y ago
> They did nothing to remedy the situation. Customer service didn’t even understand what my problem was. I don't understand. If I want to return an Amazon product for any reason I just return it. You don't have to explain the driver situation to customer support. This is what I'm talking about when I say internet comments feel like people are operating in a different world: If you get a counterfeit product from Amazon, you just return it. You can even return a product if you just decide you don't want it.