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> *‘Instead, customers just point and say: “OK, yeah, just put it over there,” and then I drop off the stuff, and they just tap it. I think they see it as more

> *‘Instead, customers just point and say: “OK, yeah, just put it over there,” and then I drop off the stuff, and they just tap it. I think they see it as more of an – I think they see it as automation. They see you as just a system.’* If I pay someone to perform a task for me, that's all I desire out of them. Do the job, do it right, collect your payment, and leave. A transactional exchange is not the right place to look for meaningful human connection. In fact, if I COULD hire robots instead of humans to do things like drive me places or deliver my groceries, I WOULD. Robots are predictable and reliable, a random human may or may not be.

ksynwa 1y ago
How are robots reliable when they aren't even capable yet of doing this job that you want them to do?
- gavinray 1y ago
  The driverless taxis I've been in have done a pretty good job. In some places, Amazon has delivery drones. Ordering at Kiosks at fast-food places is immeasurably better than ordering from a cashier, especially if you make a lot of customizations to your food items.
huem0n 1y ago
I'm glad you're telling us it should be socially acceptable to treat you like a robot at your job. I hope every customer coworker and business partner honors your wish by pretending you are a lifeless chunk of metal with no purpose other than satisfying the agreed upon transaction. If insulting you feels good to them, I hope they will berate you endlessless for things that are not your fault (a robot wouldn't care). After all, whether its reliability or the desire for a verbal punching bag, the customer is always right regardless of anything the employee may feel. When you are old and gray, I hope strangers continue to honor your wish by seeing you as a worthless husk because you no longer capable of offering any services they care about. Old people I know that treat employees like robots don't have many friends or family they care about them. Maybe, if you coincidentally end up in that position too, you can pay robots to keep you company. I hear they're very reliable and predictable.
- yaris 1y ago
  Could you explain what stops _you_ from punching different machines (coffee machines, ATMs etc)? After all they are exactly that - robots, and your comment makes it quite clear that it’s OK. And also human workers who for different reasons are unable to socialize with you while doong their jobs?
- gavinray 1y ago
  I subscribe to the "No Hello" philosophy, for what it's worth: https://nohello.net/en/ https://nohello.net/en/

ksynwa 1y ago

How are robots reliable when they aren't even capable yet of doing this job that you want them to do?

gavinray 1y ago
The driverless taxis I've been in have done a pretty good job. In some places, Amazon has delivery drones. Ordering at Kiosks at fast-food places is immeasurably better than ordering from a cashier, especially if you make a lot of customizations to your food items.

huem0n 1y ago

I'm glad you're telling us it should be socially acceptable to treat you like a robot at your job. I hope every customer coworker and business partner honors your wish by pretending you are a lifeless chunk of metal with no purpose other than satisfying the agreed upon transaction. If insulting you feels good to them, I hope they will berate you endlessless for things that are not your fault (a robot wouldn't care). After all, whether its reliability or the desire for a verbal punching bag, the customer is always right regardless of anything the employee may feel. When you are old and gray, I hope strangers continue to honor your wish by seeing you as a worthless husk because you no longer capable of offering any services they care about. Old people I know that treat employees like robots don't have many friends or family they care about them. Maybe, if you coincidentally end up in that position too, you can pay robots to keep you company. I hear they're very reliable and predictable.

yaris 1y ago
Could you explain what stops _you_ from punching different machines (coffee machines, ATMs etc)? After all they are exactly that - robots, and your comment makes it quite clear that it’s OK. And also human workers who for different reasons are unable to socialize with you while doong their jobs?
gavinray 1y ago
I subscribe to the "No Hello" philosophy, for what it's worth: https://nohello.net/en/ https://nohello.net/en/