We use Zendesk at Room 77. Allows us to keep track of what issues our customers and users are facing, categorize them, and systematically deal with them. We al

We use Zendesk at Room 77. Allows us to keep track of what issues our customers and users are facing, categorize them, and systematically deal with them. We also have some remote support members and having a centralized tools helps keep mix-ups to a minimum.