Yeah Microsoft can be pretty bad with that stuff. When my sons account, which was also what he used for Minecraft, was stolen I even reached out to a real perso

Yeah Microsoft can be pretty bad with that stuff. When my sons account, which was also what he used for Minecraft, was stolen I even reached out to a real person. Could they help us get the account back? No because they most protect the owner of the account. Which is even more crazy if you think about it because that would be my son and not the thief they gave the account to.